About Us

Liverpool conveyancing solicitors: We do property law and conveyancing

Our priority is our clients and meeting their conveyancing needs quickly efficiently and cost effectively. As local Liverpool conveyancing solicitors we understand the local area when it comes to conveyancing. We are client rather than product focused and put the individual needs of our clients first by offering a personalised customer service. We understand the value of building relationships based on mutual trust and understanding. It is in such a relationship that we bring commitment, commercial awareness and legal focus to our service.

We aim to understand not only the legal issues relevant to our clients but the issues facing our clients as well in moving or relocating. This approach enables us to be proactive in anticipating our clients’ needs and encourages strong working relationships to flourish

Our clients include individuals, sole traders, partnerships, companies, property developers and investors, banks and lenders. We also work alongside estate agents, mortgage brokers and managing agents as well as other Liverpool conveyancing solicitors.

We have offices in Prescot and Huyton. Many our clients are based in the local areas of Prescot, Whiston, Rainhill, Thatto Heath, Halewood, Widnes, Warrington, Cronton, Huyton, Huyton-upon-Roby, Knowsley, Old Swan, Garston, Speke, St Helens, Kirkby, Walton, Knotty Ash, Broadgreen and all other areas of Merseyside. We also act for clients elsewhere in the northwest including Manchester and Wales and have clients nationwide.

Costs & services information

Price transparency

Price transparency is important to ensure our clients have the information they need in relation to fees.

Our costs information will include:

  1. the total cost of the service or, where not practicable, the average cost or range of costs;
  2. the basis for your charges, including any hourly rates or fixed fees;
  3. the experience and qualifications of anyone carrying out the work, and of their supervisors;
  4. a description of, and the cost of, any likely disbursements, and where the actual cost of a disbursement is not known, the average cost or range of costs;
  5. whether any fees or disbursements attract VAT and if so the amount of VAT they attract; and
  6. details of what services are included in the price displayed, including the key stages of the matter and likely timescales for each stage, and details of any services that might reasonably be expected to be included in the price displayed but are not.

A copy of the SRA’s Transparency Rules can be found here: SRA | Transparency Rules | Solicitors Regulation Authority

Complaints

How to make a complaint

We aim to provide an excellent and personal service. We are accredited to the Law Society Quality Conveyancing Scheme and updated annually to maintain our level of knowledge and service.

If you are unhappy with the level of service provided, please initially contact the principal at our firm who will attempt to resolve the issue on your behalf.

If this is not possible we will send you a Formal Resolution Policy which sets out how we will deal with your complaint.  Your complaint does not have to be in writing but if you choose to give us information by email/letter this can be helpful in ensuring that we have all the information you wish to provide.

If at the end of our investigation you are still not satisfied you may refer to The Legal Ombudsman enquiries@legalombudsman.org.uk or by post to Legal Ombudsman, PO Box 6806, Wolverhampton WV1 9WJ.

You also have the right to make a report to the Solicitors Regulation Authority (SRA) in the event the your complaint relates to;

  • A breach of a Principle of the SRA Code of Conduct 2011 and/or;
  • Allegations of dishonesty or discrimination.

To make a report see http://www.sra.org.uk/consumers/problems/report-solicitor.page or contact the SRA at Solicitors Regulation Authority The Cube 199 Wharfside Street Birmingham B1 1RN. Tel: 0370 606 2555.

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Angels Solicitors: Liverpool conveyancing solicitors and conveyancers


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